I have found a few computers that Google
Earth Pro suddenly stopped working and the spinning globe either did not
appear or it did not spin at all.
The first step is to positively determine the
minimum requirements of Google Earth. Make sure the computer
complies to these requirements.
The second step is to update the graphics drivers. Go to device
manager, click on display adapters, right click on the driver and left
click on update driver software. This will update and install the
Google Earth Pro should now work.
When your software stops working, call the professionals at Primary
Computer Service, Inc. 713-827-1300