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Dell Support Website

 

Dell asked for feedback on their support website.  Here is what I replied:

Your website needs to be targeted to the user not Dell.  It is obvious that your service tags are merely to track the customer and have very little to do with the configuration of the computer. Intel(R) Centrino(R) Advanced-N + WiMAX 6250 has a yellow exclamation mark in the device manager and the nearest download for windows 7 64 bit is Intel 6235/6300/6250/6205/6200 WiFi.  However it fails to install

This is not a one time incident, but it happens repeatedly